Build Your Credibility and Managing Your Reputation
Credibility Management and Training
Specialized Certificate Credibility Courses
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Credibility Suite
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Professionals and leaders must sell themselves and by presenting themselves as the best and correct choice. The good news is that credibility skills can be learnt and developed.
What makes someone believable, credible and improves their reputation. The answer it first starts with the individual and more importantly how you perceive yourself inwardly, reflects itself outwardly and others make judgments on what you’re saying and the messages you convey, your character, your behavior, and the presence that you project.
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How do our thoughts and emotions affect our health, wellbeing and how we communicate our credibility? Understanding the science behind believably and how affects your credibility opens a window to understanding fundamental credibility success behaviors. More interesting is how we perceive ourselves impacts our confidence, competence and capacity to design and exhibit these credibility success behaviors. Even more interesting is how changing behaviors to what we want conveys changes in our thoughts and emotions. Lastly, learning to get past the surface of believability codes of conduct, but prioritizing the process of transformational credibility.
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Course Outcome:
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Discovering the credibility catalyst
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Bridging the body brain and behavior credibility connection
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Success action plan
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Communicate confidence, credibility and competence
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Elements of Influence
Communicating Credibility
P’s and Q’s for Profit
Imagine having the ability to hold the attention of others.
Imagine sending a message of confidence and credibility
without saying a word. And, imagine saving time by
sending clear, concise electronic and written
communication. All this is possible by practicing some
simple communication techniques. Join Canada’s civility at
work experts and learn the nuances of communicating
respect and professionalism.
Who would benefit: Front-line personnel, human resources professionals, executives, project managers, anyone who interacts with other people in any way; electronically, via the telephone, or face-to-face, would benefit by brushing up on his/her communication skills.
Remaining Credible Under Stress
Workplace Politics -Communicate your credibility through conflict.
Have you ever felt tied up in knots, wondering how to
interpret something someone else said or not knowing how to say something you need to say? Is negativity impacting productivity, loyalty or morale in your workplace?
Effective,positive communication between co-workers, higher ups and clients is imperative in today’s workplace. Tight timelines, competition and the struggle to find balance leave no place for negativity, interpersonal conflict or a lack of clarity. This session focuses on behavioral skills and provides solutions for common communication issues in the workplace.
Who would benefit: If you want to foster self-assured, positive and professional communications in your workplace, join Canada’s etiquette expert Jessica LoRusso for this introspective, interactive and interesting session. Managers, leaders, front-line employees, human resource professionals, and anyone who must relate to other individuals in the workplace.
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Clients and employers want to hire credible individuals. Credible individuals are more likeable, trustworthy and believable. Credibility indicates of how an individual may perform their job tasks for the client or an organization. Clients and employers want to know if this person follow the nine elements of believability. Credibility presents professional as capable, competent and with a positive reputation. Professionals with credibility can represent their organization in a positive viewpoint. Professions can differentiate their offering and the organization in a competitive marketplace and outshine their competition.
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Course Outcome:
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Establishing your credibility foundations.
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Measuring believability
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Discovering your credibility score
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Designing your believably elements
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Applying your tools and strategies
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People expect us to hold ourselves to a higher standard and give them an extraordinary performance. When we are on display, we must be mindful of the perceptions that we are communicating. If we don’t communicate credibility properly, we run the risk of damaging our impact, influence, reducing profit and reducing or destroying our reputations. Learn how to command a room with tactics and strategies of believability that enhance your credibility and reputation. Learn how to be influential, be more likable, and project an image of credibility.
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Course Outcome:
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Credible communications
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Connections that influence
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Credibility appearance
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Situational believably styles
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Impactful connections
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Expressing Credibility
Presenting Your Personal and Professional Best
When it comes to success in modern business,
communicating with confidence is key. Knowing what is
expected, and accepted as appropriate behaviour for every
business and professional situation is vital. And, knowledge
about how to present yourself professionally gives you a
powerful edge over the competition. Whether it’s the
boardroom, the dining room or the locker room, and
whether you are representing yourself, your family, or your
company, you want to put your best foot forward. This
practical and interesting session will help you master the
first minutes for first impressions and attain your personal
and professional best.
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Who would benefit: This seminar is for anyone who wants to present him or herself in the most positive way possible. Anyone who meets new clients or sells for a company or organization,
face-to-face, electronically, or over the phone. Managers, front-line personnel, customer service people, and anyone who represents their company in public.
Professional Credibility Standards
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Holding yourself to a higher standard gives way to ;more opportunities. Mastering these credibility skills will help to open doors of opportunity that have previously been shut. Develop credibility skills that strengthen, lift and grow your success in the new world of work. In a world of continuous bombardment of communications and unrelenting competition how does one stand out. Further the development of positive relationships and growing ourselves professionally is increasingly more difficult. Using behaviors to influence is one of the powers of credibility and is possibly the ultimate source of advancement in anyone's professional life and growth of their organization. Mastering these credibility skills will help to open doors of opportunity that have previously been shut.
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Course Outcome:
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Professional Credibility Standards
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Mitigate Credibility Sabotage
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Enhancement Skills
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Transformative Credibility
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Communicate Believably
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Confidence enables individuals to strengthen their resolve and help conquer their objectives with more energy, determination and focus. Confidence skills resulting in prosperous relationships, quality work and a feeling of connectedness. Confident individuals control their own emotions and behaviors more responsibly. More importantly confident individuals are more successful because of their ability to make and impact and influence others. The good news is that confidence is a skill that can be learned.
You may know everything about your service, product, your industry, and the competition. You may even have many years of experience. But professional success is an inside job. Your Professional success comes down to believability in yourself and the perceptions of others who you work with and your customers. The question is - How can you cultivate the energy behind resilient confidence necessary that you need in various workplace situations and winning with clients? Right Now is the time to break down those internal obstacles that prevent you from achieving your goals and winning at work. Invest in yourself develop the necessary confidence skills for you to Win at Work
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Course Outcome:
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Develop resiliency
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Help conquer objectives with more energy, determination and focus. text
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Trust you, to make decisions that benefit you.
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Strengthen connectedness and develop prosperous relationships
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Believe in your skills and abilities
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Reduce the stress and pressure of flawlessness
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Establish a positive thought process
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Reduce the emotions of anger, shame and guilt
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Break Old Patterns, Form New Habits
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Build credibility and authority
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Ten Ways to Communicate Credibility
Attaining Your Personal and Professional Best
Promotions and sales are lost daily because professional are perceived as lacking confidence. Regardless of how smart they are or how much experience they have in their field, most professionals would admit that now and then their confidence wavers. Learn the ten ways to communicate confidence and tackle challenges and whatever comes your way.
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Who would benefit: Any professional who strives to learn, who adapts to change, who rises to meet challenges, and anyone who wants to present him/herself with confidence. Whether it’s presenting your first keynote at the next company conference, making difficult decisions, or asking for a sale, a referral or just doing business.
Decision Making & Negotiation
Success means making the right choices and impacts your credibility
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Do you struggle with decision-making? Are there days when you would consider asking a Ouija Board for answers rather than have to endure the opinion of co-workers and higher-ups? If you are afraid of making the wrong choice, or if you realize that your decision-making and/or negotiating strategies are just not working and you want to
learn some new techniques, this workshop is for you.
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Who would benefit: Managers, supervisors, decision-makers, and anyone who wants to learn to make better decisions. Learning and utilizing techniques for making appropriate, timely decisions is an invaluable skill that will help ensure success for anyone and everyone in business.
Professional Credibility
Elements of Professionalism
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Building Your Credibility Through Demeanor & Attitude
Although it is true that we notice someone’s appearance initially, it does not take long before a person’s outward appearance can be overshadowed by a negative attitude or a less than sunny disposition. If you are interested in
mastering all the elements of professionalism; image, attitude, communication, and confidence, join Canada’s Business Etiquette Experts for this entertaining and practical workshop on Professionalism.
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Who would benefit: Anyone and everyone in business, from the CEO to the delivery person, could brush up on his/her professionalism. Anyone who wants to earn the respect of peers, clients, and higher ups and/or anyone who wants to feel sure that he/she is putting his/her best foot forward and sending an impression of professionalism.
Remaining Credible Under Stress
Workplace Politics -Communicate your credibility through conflict.
Have you ever felt tied up in knots, wondering how to
interpret something someone else said or not knowing how to say something you need to say? Is negativity impacting productivity, loyalty or morale in your workplace?
Effective,positive communication between co-workers, higher ups and clients is imperative in today’s workplace. Tight timelines, competition and the struggle to find balance leave no place for negativity, interpersonal conflict or a lack of clarity. This session focuses on behavioral skills and provides solutions for common communication issues in the workplace.